jitabajee Terms and Conditions
Please read our complete terms and conditions carefully before using this platform — you will get a full understanding of your rights and responsibilities.
1. Introduction and Applicability
Welcome to the jitabajee platform. These terms and conditions ("Terms") form a legal agreement between jitabajee and all its users. By using this website or app, you are considered to have accepted all the terms stated below.
1.1 — Scope of Agreement
- These terms apply to jitabajee's website, mobile application, and all related services.
- These terms are written in Bengali and are intended for the Bangladesh market.
- jitabajee reserves the right to change these terms at any time. Continued use of the platform after any change will be considered acceptance of the updated terms.
- If you do not agree with any part of these terms, please refrain from using this service.
Important Notice: jitabajee is for individuals aged 21 and above only. Minors are strictly prohibited from opening an account or placing bets on this platform.
2. Account Registration and Eligibility
The following rules must be followed when opening and managing an account on jitabajee.
2.1 — Registration Eligibility
- You must be at least 21 years old to open an account.
- You must be a valid citizen or resident of Bangladesh.
- Each person may open only one account. Creating multiple accounts is prohibited and may result in forfeiture of bonuses and account closure.
- You may not register if you are a representative, employee, or family member of jitabajee.
2.2 — Accuracy of Information
- All information provided at the time of registration must be completely truthful, accurate, and up to date.
- jitabajee may request documents for identity verification at any time. Failure to submit documents within the specified time may result in temporary or permanent suspension of the account.
- jitabajee reserves the right to close the account and forfeit any balance if false information is provided.
2.3 — Password and Security
- It is your responsibility to keep your account password confidential.
- Sharing login credentials with anyone else is prohibited.
- If you suspect any unauthorised access, notify us immediately via our 24/7 live chat or at [email protected].
3. Deposits, Withdrawals and Payment Policy
All financial transactions on jitabajee are conducted in Bangladeshi Taka (৳). The following conditions apply to all payment methods.
3.1 — Deposits
- The minimum deposit amount is ৳500 for each method.
- Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- Deposits are generally credited to the account instantly. If there is a delay due to technical issues, please contact us.
- No additional fee is charged on deposits, however charges from the payment provider may apply.
3.2 — Withdrawals
- The minimum withdrawal amount is ৳800.
- Withdrawal requests are generally processed within 5 to 30 minutes.
- The payment method used for withdrawal must match the method used for the deposit.
- Withdrawal requests will not be approved until verification is complete.
- jitabajee reserves the right to suspend or cancel withdrawals in the event of suspicious activity or suspected fraud.
3.3 — Fraudulent Transactions
- Any attempt to gain funds through chargebacks, payment disputes, or fraud will result in immediate account closure and reporting to the relevant authorities.
- Money laundering or any other illegal financial activity is strictly prohibited.
4. Bonus and Promotion Terms
The following conditions apply to all bonuses and promotional offers from jitabajee. Each offer may also have its own additional terms.
4.1 — Welcome Bonus
- New members receive a 100% bonus on their first deposit, up to a maximum of ৳8,000.
- Example: a deposit of ৳1,000 gives a ৳1,000 bonus, total balance ৳2,000. Or a deposit of ৳18,000 gives a ৳8,000 bonus, total balance ৳26,000.
- To withdraw the bonus, a wagering requirement of 20 times the total bonus amount must be completed.
- Multiple members from the same device, IP address, or household cannot claim the same bonus.
- The bonus balance cannot be withdrawn directly — it becomes withdrawable only after the wagering requirement is met.
4.2 — VIP Cashback Program
- jitabajee has three VIP levels: Bronze, Silver, and Gold.
- Bronze members receive a maximum weekly cashback of 0.3%.
- Silver members receive a maximum weekly cashback of 0.5%.
- Gold members receive a maximum weekly cashback of 0.8%.
- Progression to a higher VIP level is determined by activity on the platform.
- Cashback is processed every week and credited directly to the account.
4.3 — Bonus Abuse
- Attempting to meet bonus requirements through multiple accounts or coordinated betting will result in the bonus being cancelled.
- If jitabajee detects suspicious bonus activity, it reserves the right to suspend withdrawals until the investigation is complete.
- If there is any ambiguity in the terms of an offer, jitabajee's decision will be considered final.
5. Responsible Gaming Policy
jitabajee believes that maintaining a healthy entertainment environment is a core responsibility of every platform. We encourage our users to play responsibly.
5.1 — Self-Control Tools
- Users can set their own deposit limits, betting limits, and session time limits.
- Temporary or long-term self-exclusion can be activated if needed.
- For more details about these tools, visit our Responsible Gaming page.
5.2 — Protection of Minors
- jitabajee is strictly against gambling by minors. Opening an account for those under 21 is prohibited.
- It is recommended to use parental control software to prevent minors from accessing your device.
6. Prohibited Activities
The activities listed below are strictly prohibited on the jitabajee platform. Violations may result in account closure and legal action.
- Creating multiple accounts or using another person's account.
- Placing coordinated or strategic bets to meet bonus requirements (bonus abuse, arbitrage betting).
- Attempting unauthorised access to or modification of the platform's software or game systems.
- Placing bets using automated software, bots, or scripts.
- Using the platform for money laundering or illegal fund transfers.
- Fraudulent, threatening, or harassing behaviour towards other users.
- Deceptive communication with jitabajee staff or providing false information.
- Exploiting any technical error or bug in any game on the platform.
7. Copyright and Intellectual Property
- All content on the jitabajee platform — logos, designs, software, text, graphics, and databases — is the exclusive intellectual property of jitabajee.
- Copying, distributing, modifying, or reusing any content from jitabajee without prior permission is prohibited.
- All content from game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming, etc.) is protected under their respective intellectual property laws.
- jitabajee's trademarks or brand names may not be used for any commercial or non-commercial purpose without authorisation.
8. Limitation of Liability
8.1 — Nature of Service
- jitabajee provides recreational gambling opportunities and does not guarantee any income.
- jitabajee will not be liable for any loss caused by technical errors, server outages, or third-party service failures.
- jitabajee will be exempt from liability if the service is disrupted due to unforeseen circumstances (force majeure).
8.2 — Game Results
- All game results are determined through RNG (Random Number Generator) technology and are completely independent and unpredictable.
- Previous game results do not determine future results.
- If an incorrect payout occurs due to a technical error, jitabajee reserves the right to correct it.
9. Privacy and Data Protection
- jitabajee collects, stores, and processes your personal information solely for the purpose of providing services and fulfilling legal obligations.
- All data is kept secure using SSL encryption.
- Personal information is not sold or shared with third parties without authorisation.
- For detailed data protection policy, see our Privacy Policy.
10. Account Closure and Termination
10.1 — Closure at User's Request
- You can close your account at any time by requesting via our 24/7 live chat or at [email protected].
- It is recommended to withdraw any available balance before closing the account.
- Any bonus balance where the wagering requirement has not been met will be considered void.
10.2 — Closure at jitabajee's Initiative
- In the event of a breach of these terms, jitabajee may suspend or permanently close an account without prior notice.
- If evidence of fraud or illegal activity is found, the balance may be forfeited.
- If a user is inactive (12 months after the last login), a maintenance fee may apply to the account.
11. Dispute Resolution
- If a dispute arises, first try to resolve it through our 24/7 live chat or at [email protected].
- The deadline for submitting a dispute complaint is within 30 days of the relevant incident.
- jitabajee will review the complaint within a reasonable time and provide a written response.
- If any matter requires interpretation, jitabajee's interpretation will be considered final.
- Technical game logs and records will be used as evidence for dispute resolution.
12. Terms Changes and Updates
- jitabajee reserves the right to change, amend, or update these terms and conditions at any time.
- A notice will be published on the website for any significant changes.
- Continued use of the platform after changes will be considered acceptance of the new terms.
- To request a copy of the old terms, contact [email protected].
If you have any questions or need clarification about these terms, contact our 24/7 Bengali live chat support or email us at [email protected].
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